Reference

Privacy Policy for Your rina4d Account

Baccarat, Gates of Olympus and Basketball Betting sit behind one account, so our Privacy Policy explains exactly what data we collect before you explore the lobby.

Account data scopeDANA OVO GoPay QRISDevice and cookie checksSupport request records
rina4d Privacy Policy for Your rina4d Account
CONTACT ROUTES

Privacy Help Through Local Channels

Privacy questions should reach the team that can actually read account records, not a generic inbox.

Live Chat Use live chat when you need a quick answer about cookies, login history or…
WhatsApp Support Send WhatsApp support a privacy request when you need help from your phone.
Email Request Email works well for access, correction or deletion requests that need written handling.
DATA CONTROLS

Account Privacy Around DANA and QRIS

We handle privacy through account controls you can check yourself. From your profile area, go to Account, then Security, to update password settings, inspect active sessions and confirm your phone number.

Account Data

We collect the account details you enter, including name, mobile number and login credentials. These records let us identify your account, process support questions and keep wallet activity tied to the right profile.

Payment Records

DANA, OVO, GoPay, QRIS and bank transfer records are kept as transaction references, amounts, timestamps and status codes. We use them to reconcile deposits, check withdrawal requests and answer wallet disputes.

Device Checks

We may record IP address, browser type, device ID and session time when you log in. These signals help us spot unusual access, including a sudden device change from Bandung after repeated failed attempts.

Cookie Use

Cookies keep your session active, remember language and help the cashier page load the right payment choices. You can clear cookies in your browser, but you may need to log in again afterward.

Retention Period

We keep account and transaction data only for operational, security and legal needs. When data is no longer needed for those purposes, we remove it or separate it from details that identify you.

Change Requests

You can ask us to correct a phone number, close an old session or check stored account data. We verify the request before making changes so another person cannot alter your privacy settings.

Questions About Your Account Privacy

This FAQ focuses only on how our Privacy Policy applies to your account, wallet records, device checks and contact choices. If your question involves access to Baccarat, Rocket Crash, Super Bingo or Fish Hunter, the privacy angle is still the same: we collect only the data needed to run the account safely.

We collect the details you enter during account creation, such as name, mobile number and login credentials. We also record basic device and session data so we can protect access and connect support requests to your account.

We keep payment references, timestamps, amounts and status codes so your wallet balance can be matched correctly. These records help us trace failed deposits, confirm withdrawals and answer payment questions without exposing more data than needed.

Yes. Contact live chat, WhatsApp or email from 09:00 to 23:00 WIB and tell us which account detail needs correction. We verify the registered mobile number before changing privacy-related data on your profile.

Cookies keep your login session active, remember language choice and help the cashier page show DANA, OVO, GoPay and QRIS correctly. If you clear browser data, we may ask you to log in again.

We share only the data needed to route or verify a payment, such as transaction reference, amount, status and timing. We do not send unrelated account notes or support chat content to payment partners.

Open your profile area, choose Account, then Security, and look for active session details. If you see a device you do not recognise, contact support so we can help close the session after verification.

We keep privacy request records while they are needed for account handling, security checks or legal requirements. After that, we remove them or separate them from details that directly identify you, where local law permits.